Shipping & Returns

 

SHIPPING

In stock items usually dispatch within 24 hours. We ship anywhere in Ireland and internationally using An Post standard post. Insurance and tracked postage can be arranged. If you wish to avail of these services please contact us before placing your order to confirm the shipping costs.

If, for any reason, an item is not in stock we will contact you to ask if you wish the item to be placed on backorder. In stock items will be shipped separately and no extra postage charge will be incurred for the delivery of the backordered items. Please allow up to 28 working days for delivery of backordered items. However, we will always endeavour to get your order to you as soon as possible.

CANCELLATIONS

You may cancel your order within seven days of placing the order or within seven days of the receipt of the goods, whichever is the longer. Please contact us via email if you wish to cancel an order.

RETURNS

We are proud to offer quality yarns, needles and patterns for sale to our customers.

If, however, you are not satisfied with your purchase, you may return the items to us within seven days of delivery. Books and patterns may not be returned unless they are faulty. Items must be returned in an unused, unopened and saleable condition to:

This is Knit Limited
First Floor
Powerscourt Townhouse
South William Street
Dublin 2

Please include your name and address, and a copy of your purchase receipt, with the returned items. We cannot accept liability for returned goods which are lost or damaged during transit. It is advisable to package the goods carefully and to return the items by registered post. Proof of postage will not be accepted as proof of delivery.

If you wish to make a return, please contact us within 24 hours of receipt of goods.

REFUNDS

Refunds will be made within 30 days of the return of goods and by the same payment method used for the original purchase.

 

This is Knit © 2017