How do I shop online?
We aim to provide a user friendly and comfortable online environment in which to make your purchases.
If you encounter any difficulties please contact us at any time.
A.
You can browse our site at your leisure without registering your details with us.
B.
If you wish to add items to your basket and to make a purchase you will be asked to create an account with us. This is a straightforward and secure process. This is Knit will never share your personal details with any other person or company. View our Privacy Policy.
C.
Creating an account with us ensures that we can process your order smoothly and helps you by making future purchases simple and straightforward - you won't have to enter your details every time.
D.
Once your account has been created you can click on the "Add to Basket" button at any time. This will simply set aside the item for the time being. One unit of the selected item will be placed in your basket. To increase the quantity simply change the number in the "Quantity" box and click the "Update" button. You can review the contents of your shopping basket at any time and make any amendments or deletions you wish.
E.
Once you are happy with your selection you can then proceed to our checkout. There are a number of payment options:
1. We accept online credit card payments through Paypal, our secure payment processing parter. You have the option to create an account with Paypal but this is not essential. You can enter your credit card details at our Paypal checkout and the payment will be processed by them through their own secure servers. Learn more about Paypal and privacy here.
2. Payment can be made via postal order or cheque. Please note that goods will not be dispatched until your cheque has been received and processed. Goods will be held for no longer than a fourteen day period after the order is placed.
3. You can also telephone us within shop opening hours (available on our homepage) with your credit card details and we can then process your order over the phone.
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